Maryland State Library Resource Center

Enoch Pratt Free Library

Maryland Statewide Circulation Conference - Maryland State Library Resource Center

Maryland Statewide Circulation Conference

Registration for the Annual Maryland Statewide Circulation Conference is now open! This year's virtual conference will be held on January 26th, 27th, and 28th. After the conference, the recorded sessions will be emailed to those who register.


Registration is now closed.


The Maryland Statewide Circulation Conference is the annual circulation conference for library staff throughout Maryland. The conference brings together library staff for presentations on the latest trends in circulation and other relevant topics to circulation, support, and reference staff.


Tuesday, January 26

10:00 — 11:30 a.m.
Keynote Address: Cultivating Resilience in the Face of Uncertainty & Change
Keynote Speaker: Sylvia Baffour

Building resilience and flexibility is all about understanding and managing the things that cause us to feel stressed and overwhelmed. In this interactive and engaging program, participants will be guided through the fundamentals of a proven four-step Resilience Model designed to provide them with a basic understanding of the building blocks of resilience and flexibility.

Participants will be guided through numerous exercises that maximize their experiential learning and take-home value. This program will also illuminate the essential and foundational tools that enable them to productively embrace change, uncertainty, and challenging situations. Participants will also be equipped with practical strategies they can use on a daily basis to better understand their own emotional state in order to recover and bounce back from adversity while feeling stronger and more capable than before.

1:00 — 2:00 p.m.
Outreach When You Can't Go Out
Presented by Kayla Leimbach, Ed Goyda, & Jaime Bradshaw

How do we library when the library is closed? How navigating a global pandemic led us to create a strong virtual presence and reaching more people in our community than ever before. Working with our community partners and public school system to be more than just librarians behind plexiglass and how we continue our virtual presence as in-person services resume. At the conclusion of the program, participants will be able to identify the key needs within their community and how to creatively adapt the library's resources to meet them. Participants will also be able to translate in-person library programs into a digital or to-go model that abides by state guidelines and regulations. Additionally, participants will be able to continue to grow their virtual services while integrating back to in-person services.

Wednesday, January 27

7:30 — 8:00 a.m.
Yoga Nidra
Presented by Elyza Dolby

Start your day with this ultimate relaxation & reboot technique, known as Yoga Nidra. This practice literally means 'yogic sleep', and just 30 minutes can feel like an additional 90-minute power nap for the mind, body, and spirit. Roll out of bed & come prepared to REST your way into a productive day. To prepare for this session, wear warm clothes or layers and fuzzy socks or slippers, and set up a comfy area with a rolled out yoga mat (if you have one), pillows, and a blanket (on the floor preferably but this practice CAN be done from a couch or bed!)

10:00 — 11:30 a.m.
All Things Marina
Presented by Emma Beaven

This session will provide users with detailed training in both placing and processing requests via Marina, include tips, tricks, and problem-solving. The session will also include brief contaminated materials training. Please feel free to bring any questions you may have to this session.

1:00 — 2:00 p.m.
Dude, Where's My Yes?
Presented by Krista Regester & Naomi Keppler

We all know "no" is the worst utterable word in the customer service dictionary, so how can we meet the needs of our communities without sacrificing boundaries? Learn ways of providing customers with resources even when exactly what they want isn't available, how to empower your staff to do the same, and how to support autonomous decision making for your team when it comes to customer service. Relatable from all perspectives, as well as internal/external customer service.

Thursday, January 28

7:30 — 8:00 a.m.
Energetic Yoga
Presented by Elyza Dolby

It's time to boost your energy for the day with an accessible, all-levels yoga practice. We will focus on spinal movements, breathwork, and other gentle practices to wake you up for the day ahead. This session will mostly take place from a chair (with an option to move to the floor in the latter part of the class) so to prepare for this session, have a sturdy seat where your feet can reach the floor comfortably. Wear comfortable clothing that allows you to lift your arms overhead, and roll out a yoga mat if you choose.

10:00 — 11:00 a.m.
New Circ Opportunities: The Path from Rules to Relationships
Presented by Beth Heltebridle, Levi Branson, & Anita Crawford

As library service has evolved, the approach to circulation has as well. No longer are we preserving the jobs as previously enacted; we must evolve our duties to improve the customer experience. Now more than ever, this is the time to revisit our staff role in the library ecosystem moving from transactional gatekeepers to relationship builders.

1:00 — 2:00 p.m.
Promoting Whole Health: Nurturing Staff's Mental, Emotional, and Physical Wellbeing
Presented by Melissa Glenn

The way we care for ourselves directly impacts the way we care for others. In a professional setting, staff who feel successful and satisfied in their work provide quality public service. For this reason, investing in staff wellbeing has great internal and external value. King County Library System has implemented initiatives to promote employees' mental, emotional, and physical health. Learn about strategies, programming, and training designed to help staff cope with stressors and build resilience. Consider how your library system might assess and respond to colleagues' needs in innovative and effective ways.

If you have any questions please contact Keisha Pearson at

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